How secure is my business?

 It’s the first question when it comes to risk and costs preventions. Difficult to answer but possible.

When it comes to security it becomes very hard to maintained and analyse it. This is a struggle for the company. Very often multiple tools are required to perform data gathering and analysing these security issues. These tools create events, triggers, alerts and may require further data analysis. To take immediate actions, the company needs to have detailed results and data from these operations. Often the data is spread using spreadsheets, emails, and sometimes even sticky notes resulting in increase of risk. Our team has a solution for this problem. Implementation of ServiceNow Security operations suite.  Increasing visibility and reporting with role-based dashboards that will provide detailed overview of your security performance. Most organizations use different products related from different vendors that don’t communicate with each other. These products generate thousands of alerts, and notifications. Thus, it becomes quite easy for the team to miss something and consider it not important. When you learn of a new vulnerability, how long does it take IT to apply the patch? How do you know when it’s complete? 


What would help in this case?

1 – By knowing which systems are affected you may prioritize the incidents.

2 – Automatically correlate threat intelligent data

ServiceNow Security Operations will give the possibility to manage the incidents and vulnerabilities in one place. The module will prioritize the incidents based on severity of the thread and business impact by using Impact calculator.

Having priorities and data detailed information’s, the team can spend more time on what is more important and value the issue.

How to react on remediation?

1 – Having security and IT department working in the same environment and platform.

2- Use workflows to automate tasks and faster your actions in a daily basis

Using Security Operations, you can easily handle the tasks such as patching to IT, leverage workflows for repeatable remediation. You may see the entire remediation process through a single platform and has the possibility to limit access to data through user permissions and ACL.

Users has the possibility to communicate directly using ServiceNow Connect to collaborate on issues and track decisions. Automating basic tasks and having internal communication between teams and people will provide a more efficient respond to attacks and vulnerabilities.

How to check if you are secure enough?

  • Visual dashboard of incidents and vulnerabilities
  • A correlation of vulnerabilities and configurations to make sure that the most critical assets are secure.

Secure Operations is based on role-base model. Different users has access to different types of reports and dashboards. These dashboards are dynamic and can graphically show the latest status of incidents and vulnerabilities. So, you can work safe with real data behind it. Key feature is that Security Operation uses CMDB, this means more visibility instantly to business-critical services and servers affected.

Security App

How Security Operations work?

 It consists of three modules: Security Incident Response, Vulnerability Response, and Threat Intelligence. It can be integrated with your existing SIEM system, thread data feed, vulnerability management system or further security products to pull data into ServiceNow. Each item is tracked and analysed to ensure and create a historical audit record. Security Operations is also able to leverage SLAs, workflows, notifications, and other live collaborations tools. All of this to ensure a happy IT team and more efficiency in working.

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